Messaging Program
SMS Privacy Policy
Last updated: June 18, 2026
This SMS program is operated by UpstateTech.io to deliver automated operational and system alert notifications to authorized recipients who have opted in. This policy explains what we collect, how we use it, and how your mobile information is protected.
01What we collect
We collect your mobile phone number, your opt-in consent record, and message interaction data — such as delivery status and your STOP / HELP replies — that we need to deliver SMS and MMS notifications and to honor your requests.
02How we use information
We use your information solely to send automated operational and system alert messages and to process opt-out and help requests. We do not use it for marketing or advertising of any kind.
03Mobile information sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes at any time. Text messaging originator opt-in data and consent will not be shared with any third parties or lead generators.
04Recipients
Messages are sent only to authorized personnel who have provided express written consent to receive operational alerts as part of their role. We do not message the general public, and numbers are never obtained from purchased lists or third parties.
05Message frequency and rates
Message frequency varies based on system events and account activity. Message and data rates may apply, depending on your mobile carrier plan.
06Opt-out and help
You can opt out at any time by replying STOP. For help, reply HELP. You may re-subscribe at any time by replying START.